The Colombian Consulting Company (CCC) is one of the largest engineering and consulting firms in the country, recognized for leading infrastructure, construction, and development projects nationwide. Its operations involve the coordination of distributed teams across multiple locations and the constant need to maintain efficient and continuous communication.

The Challenge: Improving Communications Without Physical Infrastructure
CCC faced the challenge of implementing a robust and reliable voice communication solution while avoiding the costs and complications associated with the installation, maintenance, and upgrading of physical equipment (PBX). Additionally, they needed to ensure efficient communication among collaborators located in different offices, facilitating the company’s daily operations with high availability and quality.
The Solution: MV-TEL’s Hosted PBX
To address this need, MV-TEL implemented a Hosted PBX service, a cloud-based unified communications solution that allowed CCC to have a centralized voice platform without the need to install physical infrastructure in their offices. This solution guarantees high availability and service quality, facilitating the operations of distributed teams while MV-TEL handles maintenance and updates comprehensively. Moreover, as a cloud-based solution, it offers scalable and flexible operations, adapting to the company’s continuous growth.
Thanks to the implementation of the Hosted PBX service, CCC achieved:
Optimization of internal communication among employees distributed across multiple locations.
Reduction of operating costs by eliminating the need for physical infrastructure and technical maintenance.
Enhanced efficiency and operational continuity due to a managed service with high availability and quality.
MV-TEL’s solution brought multiple benefits to CCC, such as zero investment in physical equipment by operating with a cloud-based solution, reducing initial costs while offering greater flexibility and scalability to adapt to the changing needs of the business. Additionally, as a managed service, MV-TEL handles maintenance, operations, and updates, ensuring stable and high-quality performance. Lastly, it facilitated distributed operations, efficiently connecting collaborators regardless of their location.
CCC Optimized Communication Without Physical Equipment and With High Quality Thanks to MV-TEL’s Hosted PBX.
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